A Message from the President
Windsor Regional Hospital Corporate Information
Welcome to Windsor Regional Hospital, a multi-faceted, health services organization operating from two main sites, the Metropolitan Campus and the Ouellette Campus.
Windsor Regional Hospital is one of the largest community hospitals in the Province of Ontario. We are the regional provider of advanced care in areas that include complex trauma, renal dialysis, cardiac care, stroke and neurosurgery, intensive care, acute mental health, family birthing centre, neonatal intensive care, paediatric services, regional cancer services and a broad range of medical and surgical services required to support these specialized areas for more than 400,000 people in Windsor and Essex County.
Windsor Regional Hospital was one of the first hospitals to introduce patient quality and safety indicators publicly. These include Hospital Standardized Mortality Ratios (HSMR), Hospital Acquired Infection rates, patient and staff satisfaction and financial performance. Windsor Regional Hospital will regularly publish its performance information, using indicators to measure and report on how well we're doing towards meeting targets and/or to highlight areas for ongoing improvement.
Windsor Regional Hospital is committed to providing Outstanding Care - No Exceptions !
The engine of Windsor Regional is its staff. This includes employees, professional staff (medical/dental staff) and volunteers. Windsor Regional Hospital has been recognized and honoured by local, provincial and national organizations for its workplace initiatives. These include the Hospital's vibrant Healthy Lifestyles Program which includes on-site yoga, jazzercise, healthy eating, weight training, walking clinics and running clinic. Windsor Regional Hospital has been recognized for multiple years by Heart Health Action along with being recognized nationally by the National Quality Institute with a Gold Award for both Workplace Wellness and Quality. In 2012, Windsor Regional Hospital was one of only 10% of the healthcare institutions recognized by Accreditation Canada with Exemplary Status.
In addition, Windsor Regional Hospital is committed to creating a complete healing environment. From ensuring you are greeted at the Welcome Desk to being aided along your visit with the many volunteers that are stationed throughout the campuses - customer service is what we pride ourselves on. Windsor Regional Hospital also has introduced some exciting programs including At Your Request® patient dining/room service, (at the Met Campus, soon to be introduced at the Ouellette Campus) In Concert with Wellness which allows local musicians to attend the Hospital to share the joy of music with patients/families and staff, to the playing of the Brahms Lullaby every time a baby is born at the Hospital, just to name a few.
Windsor Regional Hospital strives to provide up-to-date, relevant and clear communication. Our Internet site enables us to better communicate with you and you with us. It provides a direct portal to our services and programs, as well as 24 hour accessibility to a wealth of patient and family information regarding health resources, support and links - all of which are intended to help you become an active and ongoing participant in your well being and health - a true partner.
And so, I invite you to spend some time to tour around, introduce yourself or re-familiarize yourself with Windsor Regional Hospital. You'll be amazed at what is shaping up at Windsor Regional Hospital. Explore, and then come back and visit us again. For many, it will provide an opportunity to get to know us prior to actually arriving. Whatever the reason, we look forward to your visit.
President & Chief Executive Officer