The Critical Care Unit also called Intensive Care Unit or ICU, provides advanced care for patients who require close monitoring due to the seriousness of their injury or illness, or due to the fact that their condition can change quickly.
Our state of-the-art units provide the best in Critical Care to patients from Trauma, Neurosurgery, Neurology, Vascular Surgery, Renal as well as complicated medical patients suffering from respiratory and gastro-intestinal diagnoses.
Care in the ICU is provided by an multidisciplinary team of care providers, which is made up of specially trained healthcare professionals including intensivists (critical care doctors), nurses, and other care specialists. Each professional brings his or her particular expertise to the team, collaborating on a plan of care and treatment for each patient, based upon his or her individual needs and conditions. The role of the team is to provide the best care possible to the patient, to update the family spokesperson throughout the patient's care, and consult with the patient's designated next of kin about the patient's care if the patient is unable to do so.
The following information is meant to assist families with a loved one on the unit.
The ICU is located on the 3rd floor at both the Met and Ouellette Campus. Visitors to the unit enter through a locked door and are asked to be buzzed in by picking up one of the phones near the door to the unit.
We understand that this can be a very difficult time for family and loved ones. We try to be as flexible and accommodating as possible for visitors, balancing the needs of the family with the needs of the patients – as well as respecting the needs of other patients in the unit. For those reasons, we ask that you:
If you have any questions about the Critical Care Unit, please talk to the critical care nurse providing care to your loved one, or contact the managers below:
Manager, ICU (MET Campus)
Phone: 519 254-5577 Ext: 52541
Manager, ICU (Ouellette Campus)
Phone: 519-254-5577 Ext:52537
Critical Practice Manager, ICU (Ouellette Campus)
Phone: 519 -254-5577 Ext:33715
METROPOLITAN CAMPUS: 1995 Lens Avenue, Windsor, ON N8W 1L9
1030 Ouellette Avenue, Windsor, ON N9A 1E1