As a publicly funded hospital, the role of Windsor Regional Hospital is to provide the highest level of care to patients who have a serious illness, disease or injury. Once a patient moves past the serious phase of their illness, they are ready to be discharged. Patients may be discharged home with or without help or to a bed in a healthcare facility that offers non-acute care services (i.e. a rehabilitation hospital or long-term care facility, etc.).
Responsibilities of Patient and Family
To make the discharge process as easy as possible, it would be helpful if you and/or your family would:
- Bring in clothing that you can wear home;
- Pack, remove and carry all of your personal items;
- Fill prescriptions for medicine before or soon after your discharge;
- Plan for any equipment delivery or changes to be finished at home, as told to you by the health care team;
- Be available to receive important information and education for care before the discharge;
- Tell the patient care unit of any problems, which may delay your discharge;
- Arrange transportation;
- If the patient is a baby or small child, have a certified car seat available. If you are not sure if your seat is certified, ask your nurse.
When you are discharged, you will be given instructions to follow once you leave the hospital. You may also be given prescriptions for medicine and a follow-up appointment time with your doctor and/or other health care professionals. If you have not received any follow-up instructions or do not understand them please ask your nurse before you leave the unit.
Hospitals are responsible for providing care that meets the needs of the people living in the area that they are serving. Making sure that patients are discharged as soon as they no longer need an acute care bed is part of this responsibility.
It is the policy of Windsor Regional Hospital to transfer patients that are waiting for a bed in a long-term care facility to the first available bed, where their care needs can be safely met until a bed becomes available in their chosen facility.
To help patients and family during this difficult and stressful time, Windsor Regional Hospital’s staff responsible for discharge and the Erie St. Clair Local Health Integration Network case workers will work closely with patients and families to help them fill out forms, offer advice, answer questions and provide support.
For more information, please view the WRH Discharge Policy.