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COVID-19 Assessment Centres Same-Day Appointments Available

11-1-2021

Assessment Centre

Same-day appointments are available for any individual who is seeking a test for COVID-19 and meets the criteria to receive one.

As announced last week, effective today, Monday, January 11th, 2021, with hours at the Met Campus COVID-19 Assessment Centre expanded, both COVID-19 Assessment Centres (Met and Ouellette) are now open seven days a week, 8 am to 7 pm.

With the extended hours, we anticipate that some same-day and next-day appointments will be available amid continued strong demand for swab tests.

In order to schedule a COVID-19 assessment appointment at the COVID-19 Assessment Centre of either campus, you can go online on your mobile device or computer (using Safari or Chrome) and select a certain date/time for your appointment or by "first available time." Please have your health card in hand when booking on-line or calling in.

Depending on your result there is guidance provided by the Windsor Essex County Health Unit. If you tested positive for COVID-19 Windsor Regional Hospital will, as has been the case for months, call you the same day we get the results to confirm your positive result. The Windsor Essex County Health Unit will also contact you. Please read their link on what they will discussing with you during their call.

Results take an average of 2-5 days to return from the lab. Tests are not completed at the hospital. They are completed at outside labs and cannot be expedited or tracked. Please do NOT contact the hospital asking for results until at least 72 hours after your test.

You will also be able to access your results online and remember to download the COVID-19 Alert App.

Alternate options to our Ouellette and Met campus COVID-19 Assessment Centres include:

  • Erie Shores Healthcare, which takes online bookings through the ESHC COVID-19 Assessment Centre is open 8:30 am to 6 pm, seven days a week.
  • COVID19 testing is also available for First Nations, Metis, Inuit, and their families at the Southwest Ontario Aboriginal Health Access Centre in Windsor (1405 Tecumseh Road West). Call 519-916-1755 to book.
  • You can find a pharmacy to get tested if you are:
    • Not showing symptoms AND
    • Eligible for testing as part of a targeted testing initiative as determined by the Ministry of Health, in partnership with other ministries
    • Individuals who are eligible according to Ontario's testing guidance and do not have symptoms of COVID-19 are able to schedule a visit at a participating pharmacy for publicly-funded testing with or without a valid Ontario Health Card.

If symptoms are not serious and you do not have a primary care provider, here are some resources to find a primary health care provider or obtain support at home:

Another option is to complete an online assessment. If you are worried that you may have COVID-19 or may have been in contact with someone who has COVID-19, go to Ontario Health Self Assessment online to complete the assessment.

There also continues to be an issue with respect to people booking appointments and failing to attend their appointment. This has resulted in appointments being left open and not used. If you need to cancel your appointment, please call 519-973-4443 Monday thru Friday 9 am to 5 pm to cancel. This will free up space for people who need to get a test.

As a reminder, if someone has mild to moderate respiratory symptoms or other symptoms that may be related to COVID-19, they should contact their primary care provider first. If the symptoms are serious, such as severe difficulty breathing, severe chest pain, feeling confused, or losing consciousness, please call 9-11.

For children having difficulty breathing, making crowing/high pitched breathing sounds, bluish discoloration around the mouth, lethargy (very sleepy), not responding, or having seizures, please call 9-11.

Please continue to visit Ontario Health or WRH COVID-19 for regular updates on COVID-19.

 

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