August 22, 2018
On Wed. Aug. 22, I had surgery at Met Campus with an overnight stay. From the moment I entered Admitting until the moment I left the hospital, I received the greatest of care. Every single employee I encountered was pleasant, efficient and helped me in every way possible. Surgery is never pleasant but your entire staff do their job with the utmost care, knowledge and compassion. My hats off to everyone at WRH Met Campus!
April 17, 2018
I had Thyroid surgery December 11, 2017 at the Met Campus. Everything from the minute I was admitted was professional and caring. Most impressive was the staff in the POTU unit. They were professional and comforting at a very anxiety-filled time for me. Please let these staff members know that they are appreciated and valued in our community.
March 31, 2018
I recently brought my partner to emergency as he was very ill. I appreciate very much that despite how busy the hospital was for the duration of our visit he received excellent care. I found all the staff that addressed us were gracious with comprehensive explanations, which I found truly helpful. It was the kind nursing team that for the duration of the stay that made a scary and unpleasant situation better.
~J.S. (Patient Family Member)
March 22, 2018
Thank you to the Met Campus staff who offered Patricia compassion, care and dignity.
~FPB (Patient Family member)
December 22, 2017
My dad had a knee replaced done on Monday, December 18. The care that he received was nothing short of outstanding. Everyone that we came into contact with over the last few days (nurses, volunteers, unit clerks, housekeeping, etc) were kind, patient and supportive. My family is very grateful to everyone at WRH for this very positive experience.
J.L (Patient Family Member)
I cannot praise the ICU staff enough. A team of angels doing God's work. My mom is receiving the best care on this planet. Thank you.
My stay at the hospital was such a good one. I was well taken care of over and above I must say. The people (nurses and staff) on the 6th floor were excellent. So kind and patient with me as I was sick for the last few days. Please thank them for me.
~Mr. & Mrs. B (Patient)
I would just like to give a big shout out to all of the entire staff of the second floor! I have spent from Friday afternoon pre-assessment for c-section, to my scheduled section on Monday, to my discharge early Wednesday morning! The staff gives the best care to the new moms and their families. I was on my own as my husband was at home with my other two daughters, and felt the compassion that all of the staff gives. Just wanted to say THANK YOU since I personally will not be on your floor again
~J. SU (Patient)
February 16, 2017
We are very thankful for the amazing staff and teamwork in my care of the past few years. The Emergency Room, Cath Lab, Cardiac program and Pacemaker Clinic have been wonderful.
Thanks you and God Bless.
~ K&L.F. (Patient and Spouse)
To the incredible staff in ICU, My uncle, was a patient on your floor and passed away. I would like to give a sincere thank you to the amazing staff who made a tragic situation into one that will always be remembered by our family and friends. As a fellow nurse, I understand how stressful patient visitors can become, and in my experience, I have never seen so many family and friends gather in one place to say goodbye and support the immediate family.
Your staff were wonderful, they never complained, were gracious, polite, and knew what my aunt and cousins needed before they even asked. I know my uncle was well taken care of during his stay, always talking to him explaining what they were doing (even though he was unconscious) and he always looked clean and kept, just like he did when he was alive. Your trillium coordinators were great, they were always keeping my aunt posted, and there to offer a hug the last two days when it was really tough for them to continue watching him decline the way he did. Thank you for everything your team did for my uncle and family, you have no idea how much it was appreciated.
My daughter was in Windsor last weekend for the OFSAA Girls Basketball Championship. We visited your emergency department both Thursday and Friday to hopefully resolve her issue. Although we were unable to get her well enough to play, the care we received was excellent. Both days all your staff from the volunteers, the triage nurses, through registration, to nursing and finally the MDs were extremely caring, kind and pleasant to deal with. They also tried to "get her back to playing" as fast as they could. You have an amazing team and keep up the good work!! I think your hospital would be a great example of how to do things right!!
~Patient, Barrie, Ontario
I wanted to thank all of the exceptional nurses who have had the chance to love and care and snuggle with my son when he needed it. Thank you for accepting that and giving him what he needed. I appreciate all the nurses who put their own lives aside to do all they can do for these perfect helpless little beings. To all the nurses and staff in the NICU Thank you so much for all your help, knowledge and just talking.~C.R. Patient
Thank you to the beyond wonderful Nursing Staff and all the others on the 6th floor. You are all truly amazing people.
On March 22 at about 2 am I made my way to OB triage, it's baby time and by 8:54 am our beautiful baby boy was born. The nursing staff, on call OB and just about every other staff member we came into contact with blew my mind. They were all patient, understanding and even managed to make a miserable woman in labour laugh. Once Logan was born we were here a few more nights. Again the nurses we amazing between helping with diaper changes, and making sure I was as comfortable and pain free as they could around the clock. Now here we are again, back for a visit as I had a kidney stone that needed to be removed. I'm beginning to feel like the hospital is home. I used to think it was a scary place to be but now I know all the staff are here to help. I'm comfortable and confident with all the staff. They truly do care and it makes me feel good knowing I am in good hands here!! Thank you to all the staff for all the hard work you do!! It's very appreciated!!~M.S. Patient
I just wanted to thank all of Nurse's in ICU and ER for taking such good care of wife. She was very sick and they helped her get through the final 8 days of her life. I also want to thank them for helping me understand what was wrong with her and allowing me to be with her almost constantly since she was admitted. Because of her outstanding care I can rest now knowing that she did have the best possible care ever.
I would like to express my gratitude to the staff. I brought him to the ER (Ouellette Campus) on Jan 5. The medical staff at the counter/Triage 1 were very professional and patient. Every single staff that over saw him were so kind, patient and professional to my father and to me. That might sound exaggerated or hard to believe but it's not. I actually expect people to be uncaring and rude. Especially in an ER/hospital setting because of the high stress and hard work they encounter all day, every day. I was incredibly lucky to meet the staff and team on duty those days. I truly mean it, that every medical staff involved with my father's case was amazing. They showed kindness and caring, from the ER and nurses, resident Physicians, and Doctors in the cardio lab. They all made this terrible event less overwhelming, they comforted me, and eased the stress. I know that "thank you" isn't enough for the work they do. But I hope this message shows how grateful I am. Sincerely,
Went for MRI last week. I was super-impressed by the efficiency of the system and the courtesy shown by the staff! Thank you!
May I offer my thanks to the nurses, staff members, and doctors for their excellent service during my recent stay at the hospital.
I wanted to say thank you for the excellent care I received during my staff. Your caring and comforting staff was very helpful in my recovery.~T.C. Patient
I would like to take this opportunity to compliment Windsor Regional Hospital on the excellent care I received from the staff at the Ouellette Campus during my recent surgery. Everyone I came into contact with was welcoming, kind and supportive and we even shared a few laughs to ease my stress. It was reassuring to experience firsthand that your mission statement of “Outstanding Care – No Exceptions is embodied in the members of your organization. As me move toward an increasing emphasis in our new "digital" mega hospital – my hope is that we do not lose sight of the fact that the heart and soul of quality health care is caring people.
To the Food and Nutrition staff…..you all collectively have made the entire process a little bit easier. There have been so many days when the bright spot has been my meal tray. Your consistency, efficiency, consideration, helpfulness and pleasing people manner is remarkable! You are appreciated (many of my roomies have offered up positive comments about your wonderful dining ordering system and variety of food) Thank you EVERYONE. You are all so totally amazing. Keep up the A1+ work.
~P.A., Patient Medicine
To the Food and Nutrition staff…..you all collectively have made the entire process a little bit easier. There have been so many days when the bright spot has been my meal tray. Your consistency, efficiency, consideration, helpfulness and pleasing people manner is remarkable! You are appreciated (many of my roomies have offered up positive comments about your wonderful dining ordering system and variety of food) Thank you EVERYONE. You are all so totally amazing. Keep up the A1+ work. P.A.,
…. wanted to thank all the amazing staff on the eighth floor at Met hospital. Our mom was there for a week at the end of April/early May and she received the type of care that went beyond our expectations! Thank you to the wonderful nurses and student nurses that made our moms hospital stay so wonderful! She tells everyone about all the amazing staff. Thanks again,
~DM and family
I had thyroid surgery on February 4, 2015. I was admitted after my surgery for two nights. I had absolutely excellent care by the doctors and all of my nurses and other personnel that I encountered and dealt with. So I send thank you out to the nurses who were with me in the admission, pre-surgical and recovery process as well as those on the 8th floor in POTU and 8 North.
An amazing hospital!. Nice staff who listen and give you the comfort you need. Staff at the Ouellette Campus treat their patients with respect and you can see that they sincerely want to help you. You guys are great, keep up the fantastic work.
The staff of Child Life have been nothing short of amazing these last two years while our daughter has been on treatment. They go above and beyond to make her as comfortable as possible while she is at the hospital for her treatments. Lisa has done an extraordinary job in making Isabella comfortable when giving blood or having her port accessed. Because of her, Isabella went from needing 3-4 people to hold her down to being able to sit by herself with no one holding her to give blood. To us, as her parents, watching her come that far, because of the wonderful work your staff does, means the world to us and we could never repay them enough for what they have done.
~N.I. mother of Paediatric Patient
I would just like to express my sincere respect for the staff at WRH. In the past year, I have had the experience of being a patient at the hospital for surgery, and most recently some cortisone shots. The professional and kind attitude from every staff member that I have encountered, has been exceptional. The respect you see amongst colleagues, is then reflected in the same respect they show to the patients! Staff have stopped and asked if I needed help just walking down a hall, looking slightly lost. I can only reflect that this attitude is encouraged from the top down, so a lot of this compliment must be directed to Mr. Musyj. Please accept my thanks for a great experience, if one can say that about a hospital visit, and I truly can. What you have achieved in your level of service is nothing less than exceptional!!!!!! Thank you,
From my pre-op assessment, to admitting, to the operating room, to post-op I could not have asked for a better experience. Every person throughout the process could not have been more pleasant, helpful, and caring (even the people who brought me out of my sedated coma…and found good humour that I thought I was at home and needed to get to the hospital….Believe it or not I recall them having a good laugh…..which is a good thing!!). It may seem like a small thing but the last thing I recall on the operating table was the nurse telling me that I will have a nice sleep and not to worry, that they will take great care of me. What little stress I did have about being “put-out” went away. I was well cared for by the staff/professionals at WRH.
Thanks to all the nurses that helped care for my son in the NICU. My son Sebastien was born with a little breathing difficulties. He was brought to NICU and during that time I would have to say he was so loved and nurtured by all around him. I watched as these dedicated nurses took care of my son and others on the floor! Way to Go!! They do deal a lot and are so loving and kind and caring!
~S.C. Family Member
I wanted to express my gratitude on the care my mother is getting!!! All the staff at Malden Park are outstanding and have a wonderful bedside manner. I cannot go down the hall with ought passing by a staff member, without being greeted with a smile!! The nurses work so hard and still have the time to give personal time to the patients - here are some examples: I have seen nurses painting fingernails and grooming the ladies, which I'm sure makes them feel better, taking patients out for coffee, taking patients for a walk outside and making snowballs for some of the younger patience. They have created a community environment and this facility does not feel like a hospital, but a temporary place away from home. Any individual who is a patient here is truly blessed.
~M.S. Patient's daughter
I cannot thank the Drs. nurses, and staff enough for making my child's stay at the hospital a pleasant one. You all made him feel very comfortable, during his stay. With the first day giving him a buddy to practice an IV on, toys from the treasure chest, pinwheel for pain, colourings books, books movies, Nintendo DS, games and the ever popular playroom. He never mentioned home once. The staff was gentle happy, courteous and playful. Thank you so much. It made the situation a little more bearable knowing he was never afraid and was completely at ease. God bless you all.
~E.B. Mother, Paediatric Patient
Just want to say thank your nursing staff and the doctors that attended to me while I was there for the wonderful care and bedside manners that they had for all patients that were on the 8th floor. They were all amazing.
I would like to extend my gratitude and thanks to all the Doctors and Nurses and Paramedics on duty on August 23rd, 2012. All the nurses on duty made sure I had everything I needed to make me feel comfortable for the two nights I had to stay with my husband.
I appreciated the wonderful attention they paid to him throughout his terrible ordeal and the efforts that were made to make him as comfortable as they could even when he slipped into a coma.
My sincere thanks to all.
~A.G. Wife of Patient
My 91 year old mother was in the hospital for one month. The nurses were very compassionate and caring. She couldn't have been taken care of any better. I salute the nurses of the 6th floor. Thank you to the Nurses on the 6th Floor.
~L.G. Family Member
I would like to thank the staff at the ER for promptly attending to me when I had a serious allergic reaction last night! The comfort and care that you provided was enough to give me comfort while I was in a state of panic. Kudos to all of you and keep up the great job!
~Patient – M.L.
METROPOLITAN CAMPUS: 1995 Lens Avenue, Windsor, ON N8W 1L9
1030 Ouellette Avenue, Windsor, ON N9A 1E1