Patient Experience Task Force

Compassion is our Passion
WRH Continues to Identify Ways to Lift 
Patient Satisfaction to the Next Level



Windsor Regional Hospital prides itself on the level of care it provides to patients.

That’s why it’s so important that our physicians, staff and volunteers remain committed to demonstrating our commitment to patients each and every day, through quality care but also by living our motto of “Compassion is our Passion!”

In keeping with this commitment, Windsor Regional Hospital’s Patient Experience Task Force – a diverse mix of clinicians, administrators and community volunteers – works to develop and implement programs and policies aimed at making patient satisfaction a priority.

We recognize that visits to the hospital for treatment, or for a loved one’s care, can create anxiety. The goal of the PETF is to make sure that every visit, whether by a patient or a visitor, is as positive as possible so that you can focus on your health without distractions.

Our many “customer” programs and services are created with the patient at the top of mind – patient centered care that supports our patients emotionally as well as physically.

We want to make everyone’s experience at WRH as comfortable, convenient and compassionate as possible.

Please take the time to check out the many programs and services WRH has implemented to help improve patient satisfaction at both our Met and Ouellette campuses.

If you have ideas of your own, please fill out a “comment card” by clicking on that link on the left hand side of this page.