Frequently Asked Questions

FAQs 

Question: How can I contact the Health Sciences Library?

Answer :
Phone: (519) 254-5577, Ext. 33134
Fax: (519) 973-0642
Email: orien.duda@wrh.on.ca
Fax: 519-973-0642
Visit the Met Campus M-F between 8:00 am – 12:00 pm
or the Ouellette Campus M-F 8:00 am – 4:00 pm


Question: How can I renew Library items?

Answer: You may call (ext. 33134) or email the Library at interlibraryloan@wrh.on.ca and ask to have your items renewed. Please include your name and if possible the titles and barcodes of the items you have checked out. If you are emailing or leaving a voice message, we will contact you with your new due date. Items may not be renewed if other patrons are waiting for them.


Question: How can I return materials after the Library is closed?

Answer: There is a book drop located in the wall of the west side of the library (Metropolitan Campus). There is no after hours drop off at the Ouellette location.

 


Question: How do I get a Library card?

Answer: Come to the Health Sciences Library and fill out a Patron Information form. We will issue you a barcode that can be placed on the back of your ID badge. This barcode will allow for quick and efficient check-ins and check-outs.


Question: What does PDF mean and how is PDF different from Full-Text or HTML?

Answer: Electronic articles often come in one of two formats: PDF or HTML.

PDF stands for Portable Document File and is one of the electronic formats articles can appear as on the computer screen. PDF articles appear exactly as they would in the original paper journal, just like a photocopied image. HTML stands for HyperText Markup Language, and is a web-based format for information. HTML or Full-text articles are not exact duplicates of the original article. HTML formats, sometimes called "Full-text," do not have the images, tables, or charts within the article itself, but usually as separate attachments. HTML versions have all the information of the original article, but with a different appearance. HTML files are generally smaller than PDF and use less ink when printed.