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Our Purpose | Service Description | Referral Guidelines | Fees | FAQ's
Our Newsletter
Welcome to the Windsor Regional Hospital Problem Gambling Services Webpage:
Help for Gambling Problems
Begins With A Call
(519) 254-2112
(24 hours / 7 days)
Our Purpose
 Windsor Regional Problem Gambling Services has been providing gambling specific treatment since 1994. Our services are designed to help those individuals who are experiencing gambling problems, as well as those family members and friends who are being affected by problem gambling.
Our outpatient and education services are available to residents of Windsor and Essex County, while our residential treatment services are available to residents across Ontario.
Service Description
Problem Gambling Services has three components, which include treatment, education/prevention and research.
Outpatient Treatment
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Comprehensive Assessments, Individual counseling, Pre-Treatment Groups, Treatment Groups, Aftercare Groups, Family Workshops and Telephone counseling.
Education/Prevention
- Problem Gambling Services provides educational presentations, workshops, seminars, and training for professionals with a related interest as well as the community at large. We also act as an information resource with a comprehensive library including Audio and Videotapes and Print Materials.
Research
Residential Program
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The residential program is a structured 21-day closed cycle. Program components include individual and group therapy, cognitive distortions, understanding anger, change and goal setting, stress reduction, defence mechanisms, meditation, recreation/exercise, identifying and understanding feelings, communication styles, relapse prevention, art therapy and spirituality. For more information, click here.
For the Gambler
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Problem Gambling Services offers a full range of treatment options for those experiencing problems due to their own gambling. Services offered include individual counselling, group counselling, day treatment, residential treatment and aftercare services.
For the Family
Referral Guideline
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While individuals may self- refer, referrals can also be made through family members, community agencies, physicians, employers, employee assistance programs, legal system, law enforcement, financial counselors and other related professionals.
Fees
Problem Gambling Services is funded through the Addictions Branch of the Ministry of Health and Long-Term Care. There is no fee for residents of Ontario.
Non-Ontarians can contact our service regarding out of province fees.
Frequently Asked Questions
Q: What is Gambling?
A: Any time you bet money or something of value on an event of uncertain outcome, you are gambling. This includes raffles, lotteries, bingo, and sports events.
Types of Gambling
When some people think of gambling they think primarily of casinos. In fact, gambling occurs in many forms such as:
| • Lotteries |
• Stock Market Speculation |
| • Casinos |
• VLTs and Slot Machines |
| • Bingo's |
• Card Games |
| • Scratch Tickets |
• Sports Betting |
| • Pull Tabs (Nevada Tickets) |
• Betting on Games of Skill (Pool, Golf) |
| • Race Track Betting |
• Internet Gambling |
Q: How do I identify a gambling problem?
A: Gambling is a problem when:
- It adversely affects relationships with family and/or friends
- It causes physical and/or mental duress
- It affects you socially
- It affects your employment
- It affects your finances.
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| Contact Information |
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Location:
2109 Ottawa Street
Suite 500
Windsor, ON
N8Y 1R8
Map & Directions
Hours:
8:00 am to 4:00 pm
Mon., Thurs. & Fri.
8:00 a.m. to 9:00 p.m.
Tues. and Wed.
Phone:
(519) 254-2112
24 hours / 7 days
Fax:
(519) 254-0093
Program Email:
probgamb@wrh.on.ca
Service Director:
Bill Marcotte,
Acting Manager
Bill_marcotte@wrh.on.ca
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