Windsor Regional Internet Site

13.561 Diagnostic Imaging Information Technology Coordinator (Full Time)

Job Summary 

In collaboration with appropriate clinical departments, relevant support departments, and information technology, DI/IT Coordinator supports the core functions of the hospital’s Imaging and supporting information systems to enable cost-effective, high quality, efficient, and safe patient care. This position works closely with RIS/PACS Administrators and in some cases directly with clinicians and managers in the design, implementation, workflow optimization, change management, and issue resolution related to imaging systems. The position has thorough knowledge of the integration among various Imaging system modules with various business and clinical systems.


  • Relevant bachelor’s degree/diploma preferred or imaging designation or 3-5 years related work experience required in an Imaging department or healthcare setting.
  • Must have experience working with Radiology, Cardiology and/or other Clinical Departments using diagnostic imaging equipment, PACS or PACS related technology; having familiarity of the clinical workflows associated with these systems.
  • Must have ability to prioritize multiple activities and objectives in a rapidly changing environment and deliver quality output and service.
  • Must have strong communication skills in terms clearly understood by technical and non-technical audiences.
  • Must be able to work independently and/or in a team environment.
  • French Language proficiency an asset. 


  • First line of contact for all IT issues in Diagnostic Imaging, including hardware and software.
  • Works collaboratively with the RIS/PACS System Administrators and Managers.
  • Participates in the development of training plans for end users.
  • Provides on-going support to physicians, technologists and clerical staff for any computer related issues.
  • Troubleshoots, resolves, or escalates issues as appropriate.
  • Performs hands-on technical work and may act as lead for technical tasks on designated systems.
  • Ensures overall data quality/system integrity for designated systems.
  • Assists with new workflow or other systems changes to increase efficiency and system usability.
  • In depth working knowledge of system design, build, testing, troubleshooting, and operational support.
  • Orientate new staff and physicians to the DI systems, as required.
  • Develop "How to" and Orientation manuals for end users.
  • Demonstrate Customer Service philosophy when interacting with employees and physicians.

We thank all applicants in advance for their interests, however only those under consideration will be contacted.

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